Give reliable information
Learn the procedures relevant to your duties and check the ones you do not know. Do not promise bookings, drinks or exceptions to avoid a short wait. A verified response is more useful than creating expectations the venue cannot meet.
Be attentive without intruding
Adapt to the guest's interest in conversation and respect personal space. Avoid pressing for private information. Follow the rules on photographs and social media; professional service includes discretion, not simply attracting attention or making yourself constantly available.
Look at the organisation
Ask how the venue introduces new workers, coordinates breaks and responds to requests for help. Service quality cannot depend on one person's unlimited availability. If a procedure repeatedly causes difficulty, give the supervisor a concrete example and discuss an organisational solution rather than accepting the problem as inevitable.