Learn the relevant procedures
Understand the information you are expected to provide and who handles questions about bookings, prices and entry. When you are unsure, check instead of improvising. A correct answer after a brief verification is more useful than an immediate promise that the venue cannot honour.
Keep responsibilities clear
Welcoming and talking with guests does not automatically make you responsible for cash handling, security or staff coordination. Ask how to pass a request to the appropriate person. Clear responsibilities protect the service and help prevent conflicting instructions during a busy evening.
Separate work and private life
Check the rules on photos and social media. Do not publish guest images or conversations without an appropriate basis and authorisation. Representing a venue does not require making your private accounts available to guests or promising contact after the end of your shift.