Treat people as individuals
Avoid assumptions about preferences or behaviour based on nationality. Begin with a respectful introduction and adapt to the person's response. Some guests want conversation while others prefer space; recognising that difference is more useful than relying on a list of cultural stereotypes.
Be honest about language skills
If you do not understand a request, ask for clarification or involve a colleague. Do not guess when discussing prices or venue procedures. In your application, distinguish everyday conversation from the ability to explain complex information, and ask what the particular role requires.
Keep professional boundaries
Language differences do not change your right to decline personal or inappropriate requests. Make your response brief and clear, then involve the supervisor if needed. Before the shift, establish a practical way to obtain support so that misunderstandings do not leave you handling a difficult situation alone.
